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Having Problems Viewing Content or Changing Password

15 comments on “Having Problems Viewing Content or Changing Password”

Thanks guys👍😁

no problem

Hi, it’s me again, I still can’t log in?

Most of the time but not always when I try to log in it tells me my email address or password does not exist

I cannot log in. I have a full membership with auto pay each month. My account says active but the payment part says expired. Please find out what is wrong.Thank you

I just synced your account. You should now have access. Sorry for the inconvenience.

Yes having a problem logging info always at the beginning of the month. I don’t like to bother always having to email. Is there a way I can fix this myself?

Please try again. I just synced your account.

Just subscribed but still don’t have access to videos. Is there a delay?

There was a minor glitch that we had to get corrected. You should be good to go now. If not, please email [email protected]

Hello, I have a monthly subscription but when I try to watch certain videos it says to subscribe. Renewal date says expired but account status says active. I have followed Jon’s instructions to clear cookies but it still is not working. Please can you help me. Thank you for all that you do.

I went in and resynched your account with the payment system. You should be good to go now. If not, please email me at [email protected]

Hello
Im not sure what the problem is exactly; but for whatever reason my auto payment isn’t going through. It says not due until Oct 9th, but I can’t watch any exclusive content. When I hit “pay now” nothing happens. Hopefully we can figure this out. Thank you everyone at NYSTv for all you do and being who you are! God Bless

Please check your email for a reply concerning your subscription account. Thanks

Hello. I’m not sure if this is where I would ask this, but me and my husband have been having problems with finding all of the Remnant Restoration videos since it went to Rumble. We never found the one from last Monday February 13. Are they on live Mondays at 1:00 p.m? We like to watch it later on Friday but we can’t find last weeks. I’m not sure if we’re doing something wrong . Also how can we contact all of you if we need to? Thank you ! We love watching nystv.

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